Passionately believing in the power of innovation, we strive to bring happiness and satisfaction to our esteemed clients and customers in these ever-changing and challenging markets.
Our commitment lies in crafting exceptional catering and facilities management solutions tailored to the unique needs and financial preferences of our clients.
Embracing the essence of authenticity, we curate a truly unparalleled experience for our customers through the exquisite quality and flavors of our cuisines.
We take great pride in enhancing our customers’ delight by presenting a seamless blend of taste and culinary artistry, infusing every dish with a touch of class. At iCAT, your satisfaction is our ultimate goal!
Our People are the backbone of Who we are. We invest in the human capital as we believe that company’s are nothing but a team of people. We are a equal opportunity employers and we recruit and promote our star performers based on their capabilities. We hire people for whom service is a passion. Innovation and Empowerment is embedded in our training for the staff in order to provide higher quality of Catering and Cleaning Services. We invest heavily into our peoples’ development and provide them with the right tools, and knowledge for them to grow both personally and professionally.
QUALITY, HEALTH, SAFETY & ENVIRONMENT
Food Safety is our Number 1 Priority. All our employees focus QHSE as their prime responsibility, ensuring optimum Client Safety and Satisfaction. We adhere to the high standards of Quality, Food Safety, Environmental, Occupational Health & Safety (QHSE) management systems in the world.
We follow the Food Code Defined by the Dubai Food Control Authority along with HACCP Guidelines which is comprehensively managed by the ISO 22000 Standards- this is further optimized by Continues audits at regular intervals by third party Auditors and Government inspectors, to ensure Optimum Effectiveness. QHSE is embedded into the culture of our employees and company which is inculcated to them at the time of the company induction. We provide robust training program ensures consistency and safe working practices in our people and our operations.
Our Facilities Management Division provides innovative and Tailor made cleaning and Support Services Solutions to fit into all kinds of budgets and Quality Standards.
Customer Focus – is the primary concept that we believe and practice. We achieve this by
- Certified and Implemented FSMS (Food Safety Management Systems) -HACCP and ISO 22000 – – Assuring of Safe and Tasty Food
- Logistical efficiency – Assures ON Time Delivery
- Assured Response on time – 24x 7 Contact Center, with dedicated line Assuring Response within 24 Hrs
- State of the Art Production Facility – Adapting to new tec to Ensure Optimum Productivity of resources
- Sustainable Innovation – Active participation in all initiatives to reduce Food wastage and reduction of carbon foot print.